Marketing + transactional

Elastic Email

Email API and SMTP service with a separate marketing product and tiered delivery features.

Official documentation ↗Add to a comparison →

WHEN TO CONSIDER IT

Consider when the API Starter feature set covers your sending workload.

WHAT TO CHECK FIRST

Inbound processing and webhooks appear in Pro; marketing pricing is a separate product page.

Editorial interpretation of the sourced facts; not hands-on testing.

Pricing

Billing model: Monthly subscriptionSource ↗
Selected paid rateSelected plans, not equivalent baskets. USD unless stated; taxes, add-ons and regional terms may differ.: API Starter: USD 19/month · 50,000 emailsSource ↗
Free tier / trial: API Free: up to 3,000/month; verify daily conditionsSource ↗
Overage: Automatic plan upgrade when enabled; otherwise upgrade manually at the limit.Source ↗
Data / attachment charges: Not stated in reviewed docs
Review details
Reviewed pricing does not establish a separate data or attachment transfer rate. This is not confirmation that all such charges are zero.
Reviewed 2026-09-08
Reviewed source 1 ↗
What counts as an email: Not stated in reviewed docs
Review details
Reviewed billing materials do not fully establish recipient, failed-attempt and inbound counting rules.
Reviewed 2026-09-08
Reviewed source 1 ↗
Credit expiry: Not stated in reviewed docs
Review details
The reviewed pricing does not establish all unused-allowance or prepaid-credit expiry rules.
Reviewed 2026-09-08
Reviewed source 1 ↗

Reliability

Official incident historyProvider-reported status, not independent monitoring or a live health indicator.: Official status pageOpen ↗
Contractual uptime SLAA service commitment, not observed uptime. Eligibility, exclusions and credit rules differ.: Not stated in reviewed docs
Review details
No email-specific numerical contractual uptime commitment was established in the reviewed materials.
Reviewed 2026-09-08
Reviewed source 1 ↗Reviewed source 2 ↗
Measured uptime: Not measured
Measured delivery latency: Not measured
Measured inbox placement: Not measured

Sending & features

HTTP API: AvailableSource ↗
SMTP relay: AvailableSource ↗
SDKs: TypeScript, Ruby, Java, Go, Rust, Bash, C#, PHP, Perl, JavaScript and Python.Source ↗
Templates / editor: Email designerSource ↗
Webhooks: ProSource ↗
Inbound processing: ProSource ↗
Campaigns / automation: Email Marketing is a separate product and requires a separate account from Email API.Source ↗
Analytics: Email tracking and delivery reporting; feature scope varies by plan.Source ↗

Operations & security

Suppression management: Abuse reports automatically suppress future emails to the address.Source ↗
Daily / request limits: Free: 100 emails/day and up to 1,000 contacts.Source ↗
Log / activity retention: Logs: 3 days Free / Starter; 7 days ProSource ↗
Dedicated IP: Paid private-IP add-onSource ↗
Hosting / region notes: Data centers in the EU, US and Canada; per-account residency must be confirmed.Source ↗
Sending domains: Not stated in reviewed docs
Review details
Custom sending domains are documented, but a numerical domain allowance was not established.
Reviewed 2026-09-08
Reviewed source 1 ↗Reviewed source 2 ↗
Sender authentication: SPF, DKIM, tracking, MX and DMARC DNS verification documented.Source ↗
SSO: OpenID Connect providers with Discovery; documented for subaccount login.Source ↗
Support channels: Email/in-app support, 24/7 availability; paid priority/premium support add-ons.Source ↗
Setup requirements: Verify an owned sending domain not registered with another account; set default sender.Source ↗

Resources

Website: Official resourceOpen ↗
Documentation: Official resourceOpen ↗
Pricing page: Official resourceOpen ↗

Sources & review scope

Reviewed 2026-09-08. Values are taken from official materials; plan restrictions may apply. Delivery speed, observed uptime and inbox placement have not been independently measured.

Official references (8)

How this comparison is maintained →