Marketing + transactional

Brevo

A customer messaging platform with transactional email API documentation.

Official documentation ↗Add to a comparison →

WHEN TO CONSIDER IT

Consider when transactional email is part of a broader customer messaging workflow.

WHAT TO CHECK FIRST

Daily free sending caps can constrain bursts; contact allowances, automation and support depend on the selected plan.

Editorial interpretation of the sourced facts; not hands-on testing.

Pricing

Billing model: Monthly sending-volume tiers plus contact-storage limits; prepaid credits available.Source ↗
Selected paid rateSelected plans, not equivalent baskets. USD unless stated; taxes, add-ons and regional terms may differ.: Standard from USD 18/month; Professional from USD 499/month; Enterprise custom.Source ↗
Free tier / trial: 300 emails/daySource ↗
Overage: Additional prepaid credits available; purchase price varies by volume.Source ↗
Data / attachment charges: Not stated in reviewed docs
Review details
Reviewed pricing does not establish a separate data or attachment transfer rate. This is not confirmation that all such charges are zero.
Reviewed 2026-09-08
Reviewed source 1 ↗
What counts as an email: Prepaid: one credit per email to one contact.Source ↗
Credit expiry: Prepaid email credits never expire.Source ↗

Reliability

Official incident historyProvider-reported status, not independent monitoring or a live health indicator.: Official status pageOpen ↗
Contractual uptime SLAA service commitment, not observed uptime. Eligibility, exclusions and credit rules differ.: Enterprise includes an SLA; numeric commitment requires contract review.Source ↗
Measured uptime: Not measured
Measured delivery latency: Not measured
Measured inbox placement: Not measured

Sending & features

HTTP API: AvailableSource ↗
SMTP relay: AvailableSource ↗
SDKs: Official API SDKs and client libraries documented.Source ↗
Templates / editor: Transactional template IDs with personalization and attachments.Source ↗
Webhooks: Transactional, marketing and inbound event webhooks.Source ↗
Inbound processing: Inbound parsing to structured JSON webhook; separate receiving domain required.Source ↗
Campaigns / automation: Campaigns and marketing automation; feature scope varies by plan.Source ↗
Analytics: Sent, delivered, open and click events; log filtering and CSV export.Source ↗

Operations & security

Suppression management: Separate campaign and transactional blocklists; transactional blocking can be sender-specific.Source ↗
Daily / request limits: Free: 300/daySource ↗
Log / activity retention: Indefinite by default, configurable. Above 10 million events, events older than 24 months are deleted unless extended retention applies.Source ↗
Dedicated IP: Professional/Enterprise add-on USD 251/year; one included in Enterprise.Source ↗
Hosting / region notes: Databases hosted in EU: OVH France/Germany and Google Cloud Belgium; replicated across locations.Source ↗
Sending domains: Not stated in reviewed docs
Review details
Custom sending domains are documented, but a numerical domain allowance was not established.
Reviewed 2026-09-08
Reviewed source 1 ↗Reviewed source 2 ↗
Sender authentication: Brevo verification code, DKIM and DMARC; automatic or manual DNS setup.Source ↗
SSO: SAML SSO: Professional add-on USD 324/month; included in Enterprise.Source ↗
Support channels: Priority email on Standard; phone on Professional; account manager on Enterprise.Source ↗
Setup requirements: Authenticate a domain through DNS; transactional sending activation also required.Source ↗

Resources

Website: Official resourceOpen ↗
Documentation: Official resourceOpen ↗
Pricing page: Official resourceOpen ↗

Sources & review scope

Reviewed 2026-09-08. Values are taken from official materials; plan restrictions may apply. Delivery speed, observed uptime and inbox placement have not been independently measured.

Official references (13)