documentTHE COMPARISON DESK
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Compare the full collection or build a shortlist. Each sourced fact describes the stated plan or scope, not a promise that every tier includes it.
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SLA ≠ measured uptime. Prices use different billing units. Read the comparison notes →
| Comparison field | Elastic EmailMarketing + transactional |
|---|---|
| PricingBilling model | Monthly subscriptionSource ↗ |
| PricingSelected paid rateSelected plans, not equivalent baskets. USD unless stated; taxes, add-ons and regional terms may differ. | API Starter: USD 19/month · 50,000 emailsSource ↗ |
| PricingFree tier / trial | API Free: up to 3,000/month; verify daily conditionsSource ↗ |
| PricingOverage | Automatic plan upgrade when enabled; otherwise upgrade manually at the limit.Source ↗ |
| PricingData / attachment charges | Not stated in reviewed docs Review detailsReviewed pricing does not establish a separate data or attachment transfer rate. This is not confirmation that all such charges are zero. Reviewed 2026-09-08 Reviewed source 1 ↗ |
| PricingWhat counts as an email | Not stated in reviewed docs Review detailsReviewed billing materials do not fully establish recipient, failed-attempt and inbound counting rules. Reviewed 2026-09-08 Reviewed source 1 ↗ |
| PricingCredit expiry | Not stated in reviewed docs Review detailsThe reviewed pricing does not establish all unused-allowance or prepaid-credit expiry rules. Reviewed 2026-09-08 Reviewed source 1 ↗ |
| ReliabilityOfficial incident historyProvider-reported status, not independent monitoring or a live health indicator. | Official status pageOpen ↗ |
| ReliabilityContractual uptime SLAA service commitment, not observed uptime. Eligibility, exclusions and credit rules differ. | Not stated in reviewed docs Review detailsNo email-specific numerical contractual uptime commitment was established in the reviewed materials. Reviewed 2026-09-08 Reviewed source 1 ↗Reviewed source 2 ↗ |
| ReliabilityMeasured uptime | Not measured |
| ReliabilityMeasured delivery latency | Not measured |
| ReliabilityMeasured inbox placement | Not measured |
| Sending & featuresHTTP API | AvailableSource ↗ |
| Sending & featuresSMTP relay | AvailableSource ↗ |
| Sending & featuresSDKs | TypeScript, Ruby, Java, Go, Rust, Bash, C#, PHP, Perl, JavaScript and Python.Source ↗ |
| Sending & featuresTemplates / editor | Email designerSource ↗ |
| Sending & featuresWebhooks | ProSource ↗ |
| Sending & featuresInbound processing | ProSource ↗ |
| Sending & featuresCampaigns / automation | Email Marketing is a separate product and requires a separate account from Email API.Source ↗ |
| Sending & featuresAnalytics | Email tracking and delivery reporting; feature scope varies by plan.Source ↗ |
| Operations & securitySuppression management | Abuse reports automatically suppress future emails to the address.Source ↗ |
| Operations & securityDaily / request limits | Free: 100 emails/day and up to 1,000 contacts.Source ↗ |
| Operations & securityLog / activity retention | Logs: 3 days Free / Starter; 7 days ProSource ↗ |
| Operations & securityDedicated IP | Paid private-IP add-onSource ↗ |
| Operations & securityHosting / region notes | Data centers in the EU, US and Canada; per-account residency must be confirmed.Source ↗ |
| Operations & securitySending domains | Not stated in reviewed docs Review detailsCustom sending domains are documented, but a numerical domain allowance was not established. Reviewed 2026-09-08 Reviewed source 1 ↗Reviewed source 2 ↗ |
| Operations & securitySender authentication | SPF, DKIM, tracking, MX and DMARC DNS verification documented.Source ↗ |
| Operations & securitySSO | OpenID Connect providers with Discovery; documented for subaccount login.Source ↗ |
| Operations & securitySupport channels | Email/in-app support, 24/7 availability; paid priority/premium support add-ons.Source ↗ |
| Operations & securitySetup requirements | Verify an owned sending domain not registered with another account; set default sender.Source ↗ |
| ResourcesWebsite | Official resourceOpen ↗ |
| ResourcesDocumentation | Official resourceOpen ↗ |
| ResourcesPricing page | Official resourceOpen ↗ |
Unconfirmed cells include review details and sources: documentation may omit a value, sources may conflict, or a current page may be unreadable. Not measured means no independent test dataset.