Cloud providers

Alibaba Cloud DirectMail

Cloud email delivery with resource packages and pay-as-you-go billing.

Official documentation ↗Add to a comparison →

WHEN TO CONSIDER IT

Consider when Alibaba Cloud billing and prepaid packages match the project.

WHAT TO CHECK FIRST

Accepted messages are billable even if final delivery fails; unused package volume expires.

Editorial interpretation of the sourced facts; not hands-on testing.

Pricing

Billing model: Usage-based or prepaid packagesSource ↗
Selected paid rateSelected plans, not equivalent baskets. USD unless stated; taxes, add-ons and regional terms may differ.: Pay-as-you-go: USD 0.29/1,000 emailsSource ↗
Free tier / trial: One-time 2,000 emails/account, up to 200 free/day; separate new-customer package promotion subject to purchase page.Source ↗
Overage: Switches to pay-as-you-go after package exhaustionSource ↗
Data / attachment charges: Not stated in reviewed docs
Review details
Reviewed pricing does not establish a separate data or attachment transfer rate. This is not confirmation that all such charges are zero.
Reviewed 2026-09-08
Reviewed source 1 ↗
What counts as an email: Accepted messages billed regardless of final deliverySource ↗
Credit expiry: Resource packages: 6 monthsSource ↗

Reliability

Official incident historyProvider-reported status, not independent monitoring or a live health indicator.: Official status pageOpen ↗
Contractual uptime SLAA service commitment, not observed uptime. Eligibility, exclusions and credit rules differ.: Monthly availability credit threshold 99.50%; exclusions and claim rules apply. Credit tiers 10%, 20%, 50%.Source ↗
Measured uptime: Not measured
Measured delivery latency: Not measured
Measured inbox placement: Not measured

Sending & features

HTTP API: SingleSendMail and BatchSendMail APIs.Source ↗
SMTP relay: Yes; configure an SMTP password for the sender address.Source ↗
SDKs: SDK sample generation through Alibaba Cloud OpenAPI Explorer.Source ↗
Templates / editor: Up to 100 templates; recipient lists up to 10,000 addresses, subject to quota.Source ↗
Webhooks: Delivery results routed through EventBridge to targets including HTTP; separate service configuration required.Source ↗
Inbound processing: Not stated in reviewed docs
Review details
An inbound receiving or parsing workflow was not confirmed in the reviewed product documentation.
Reviewed 2026-09-08
Reviewed source 1 ↗Reviewed source 2 ↗
Campaigns / automation: Batch sending uses templates and recipient lists via console/API.Source ↗
Analytics: Real-time statistics by sending address and tag.Source ↗

Operations & security

Suppression management: Account/global invalid-address lists; manual account-list control. Invalid-address hits can still be billed.Source ↗
Daily / request limits: Initial 2,000/day, adjusted by reputation; monthly limit is daily quota × 30.Source ↗
Log / activity retention: Not stated in reviewed docs
Review details
The reviewed materials do not establish the full delivery-log retention policy; query windows are not necessarily retention periods.
Reviewed 2026-09-08
Reviewed source 1 ↗Reviewed source 2 ↗
Dedicated IP: Paid dedicated IPs with IP pools, manual/automatic warm-up and optional shared-IP fallback.Source ↗
Hosting / region notes: Documented SMTP endpoints: Hangzhou, Singapore, Virginia and Frankfurt; choose matching console region.Source ↗
Sending domains: 5 domains and 100 sender addresses.Source ↗
Sender authentication: Domain ownership, SPF, MX, DKIM and DMARC configuration documented.Source ↗
SSO: Not stated in reviewed docs
Review details
External identity-provider SSO protocols and plan eligibility were not established for this product.
Reviewed 2026-09-08
Reviewed source 1 ↗Reviewed source 2 ↗
Support channels: Alibaba Cloud support tickets for inventory, limits and regional dedicated-IP requests.Source ↗
Setup requirements: Real-name verification, activation, sending-domain DNS setup and sender configuration required.Source ↗

Resources

Website: Official resourceOpen ↗
Documentation: Official resourceOpen ↗
Pricing page: Official resourceOpen ↗

Sources & review scope

Reviewed 2026-09-08. Values are taken from official materials; plan restrictions may apply. Delivery speed, observed uptime and inbox placement have not been independently measured.

Official references (12)