documentWHEN TO CONSIDER IT
Consider for SMTP delivery and reporting where support access matters.
SMTP specialists
SMTP2GO
Managed email relay with reporting and multiple support channels.
WHAT TO CHECK FIRST
The pricing page title and plan body show different starting prices; verify the checkout quote.
Editorial interpretation of the sourced facts; not hands-on testing.
Pricing
- Billing model
- Monthly or annual subscriptionSource ↗
- Selected paid rateSelected plans, not equivalent baskets. USD unless stated; taxes, add-ons and regional terms may differ.
- Conflicting sources
Review details
The pricing page title and July 2026 article indicate USD 15/month, while the pricing cards show USD 10/month for 10,000 emails. Confirm the checkout quote.
Reviewed 2026-09-08
Reviewed source 1 ↗Reviewed source 2 ↗ - Free tier / trial
- 1,000 emails/monthSource ↗
- Overage
- Published plan cards: Starter USD 1/1,000; Professional USD 0.85/1,000.Source ↗
- Data / attachment charges
- Not stated in reviewed docs
Review details
Reviewed pricing does not establish a separate data or attachment transfer rate. This is not confirmation that all such charges are zero.
Reviewed 2026-09-08
Reviewed source 1 ↗ - What counts as an email
- Not stated in reviewed docs
Review details
Reviewed billing materials do not fully establish recipient, failed-attempt and inbound counting rules.
Reviewed 2026-09-08
Reviewed source 1 ↗ - Credit expiry
- Not stated in reviewed docs
Review details
The reviewed pricing does not establish all unused-allowance or prepaid-credit expiry rules.
Reviewed 2026-09-08
Reviewed source 1 ↗
Reliability
- Official incident historyProvider-reported status, not independent monitoring or a live health indicator.
- Official status pageOpen ↗
- Contractual uptime SLAA service commitment, not observed uptime. Eligibility, exclusions and credit rules differ.
- 100% monthly service availability excluding scheduled maintenance; 5% fee credit per 30 minutes, capped at monthly fee.Source ↗
- Measured uptime
- Not measured
- Measured delivery latency
- Not measured
- Measured inbox placement
- Not measured
Sending & features
- HTTP API
- AvailableSource ↗
- SMTP relay
- AvailableSource ↗
- SDKs
- OSS integrations and examples for JavaScript/Node.js, PHP, Ruby and Python; not all examples are SDK packages.Source ↗
- Templates / editor
- HTML templates with variables, app editor and template-management API.Source ↗
- Webhooks
- Email/SMS event callbacks; Free 1 webhook, paid up to 10.Source ↗
- Inbound processing
- Not stated in reviewed docs
Review details
An inbound receiving or parsing workflow was not confirmed in the reviewed product documentation.
Reviewed 2026-09-08
Reviewed source 1 ↗Reviewed source 2 ↗ - Campaigns / automation
- Marketing sends with unsubscribe-footer management; campaign orchestration requires your sending application.Source ↗
- Analytics
- Real-time analytics, bounce/spam tracking, unsubscribes and weekly summaries.Source ↗
Operations & security
- Suppression management
- Hard-bounce addresses suppressed for 7 days; complaints, unsubscribes and manual address/domain blocking also supported.Source ↗
- Daily / request limits
- Free 1,000/month and 200/day; monthly cap rejects further sends.Source ↗
- Log / activity retention
- Activity 30 days by default; paid extensions: 60/120 days, 1 or 2 years.Source ↗
- Dedicated IP
- Professional plan includes an IPSource ↗
- Hosting / region notes
- Data centers in US, EU and Australia; additional server locations. This is not a per-account residency guarantee.Source ↗
- Sending domains
- No limit on verified sender domains or single sender addresses.Source ↗
- Sender authentication
- Automatic DKIM/SPF configuration with verified sender domains.Source ↗
- SSO
- Not stated in reviewed docs
Review details
External identity-provider SSO protocols and plan eligibility were not established for this product.
Reviewed 2026-09-08
Reviewed source 1 ↗Reviewed source 2 ↗ - Support channels
- Email tickets, chat and phone; Free chat/phone limited to first 14 days.Source ↗
- Setup requirements
- Create an account, verify a sender and configure SMTP or an API key.Source ↗
Sources & review scope
Reviewed 2026-09-08. Values are taken from official materials; plan restrictions may apply. Delivery speed, observed uptime and inbox placement have not been independently measured.
Official references (13)
- https://www.smtp2go.com/pricing/
- https://developers.smtp2go.com/docs/introduction-guide
- https://www.smtp2go.com/
- https://support.smtp2go.com/hc/en-gb/articles/12747932085145-Quick-Start-Guide
- https://www.smtp2go.com/terms/
- https://developers.smtp2go.com/docs/getting-started-with-templates
- https://support.smtp2go.com/hc/en-gb/articles/223087967-Webhooks
- https://support.smtp2go.com/hc/en-gb/articles/360005170174-Suppressions
- https://support.smtp2go.com/hc/en-gb/articles/900002200943-Subscription-Plan-Differences-Explained
- https://support.smtp2go.com/hc/en-gb/articles/223087947-Free-Plan
- https://support.smtp2go.com/hc/en-gb/articles/223087607-Unsubscribe-Footer
- https://www.smtp2go.com/benefit/email-sending-service/
- https://www.smtp2go.com/blog/best-transactional-email-services/